Please, please don’t make a deal with the Mozart men. They are the dudes (and a few ladies) who you see in olde tyme garb outside all music venues and various tourist attractions aggressively suggesting you buy tickets to their concerts. They represent a variety of shady organizations, but most will send you to a short concert of light music catered exclusively to tourists, possibly in a historic setting. The tickets are very expensive and I have heard from accounts that they are falsely represented (particularly that they do not take place in the quite the same lovely setting that is advertised, but also that they play Strauss waltzes while wearing 18th century outfits, which is just wrong). But even if they’re honestly described, you should go to a real concert, not to this kitsch.
(Kitsch has a venerable place in Austrian history and culture. But these concerts are not artistic efforts, they’re solely aimed at your wallet. Even if you don’t normally go to classical concerts, Vienna’s a great place to give a real one a chance.)
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Standing for concerts and opera is an institution in Vienna. It rarely requires advance planning and is very cheap, and a great option for tourists. Sometimes it can require waiting in line, though. Read my guides here to the standing rooms of Vienna, including the Staatsoper, Theater an der Wien, and Musikverein. For the Volksoper, see below.
Be aware that there’s a thriving industry of scalpers in Vienna. You will see their ticket offerings in store windows, or see them in front of the doors before something starts, unloading unsold seats. If you want to see something sold out and have the cash to pay significantly over face value, they can help. Otherwise, stay away. If you see a sign advertising tickets for a major event that isn’t a) at the performance venue itself, b) the Vienna-Ticket booth across from the Staatsoper or c) the Bundestheaterkasse office across from the other side of the Staatsoper, you’ve found a scalper. This particularly goes for the EMI Store on Kärtnerstrasse, which sells Musikverein standing room tickets for double their face value (including events that are not nearly sold out). I can’t believe this is legal.
Where to Go
The major venues are in business from sometime in September and the end of June. The 800-pound gorilla of musical attractions is the Wiener Staatsoper (Vienna State Opera). They have a giant repertoire, lots of famous singers, lots of non-famous singers, a mixture of conservative old productions and half-assed Regietheater, and a tendency towards scrappiness. Their performances vary in quality from world-class to utterly provincial from night to night. It’s a crap shoot, but worth trying. The standing room is giant and its rituals form a cult, a wonderful activity for tourists. You can read my guide to it here. If you simply must sit, either order ahead, bring lots of money, or hope you get lucky. All operas include the option of English titles.
Volksoper (People’s Opera) doesn’t attract as many tourists as the Staatsoper, and is located a little bit out of the city center on the Gürtel. But I recommend you consider it, particularly if you don’t care about name-value casts and/or don’t want to deal with the expense or standing of the Staatsoper. Performances rarely sell out and seats are very reasonably priced (you can get a perfectly good seat for 15-20 Euros). Their repertoire consists of opera, operetta, and musicals, are often family-friendly and sometimes are performed with English surtitles. For their accessibility, their consistent level of quality and creativity is very good. Tickets are available at the Bundestheaterkasse on Goethegasse (across from the Staatsoper), online, and at the house itself. They do have standing room; you can order those tickets in any of those ways as well. You might even catch an up-and-coming singer--the phenomenal Walther I saw there in 2006 was none other than currently reigning Heldentenor Johan Botha.
The Theater an der Wien is the most highbrow of Vienna’s opera houses, and my personal favorite. They only perform one opera a month, plus a few concerts, and their repertoire is dedicated to rarities, new works, Baroque opera, and other things that benefit from their small space (1,000 seats). Productions tend to be on the modern, Regie side of things. Performances with famous singers such as Cecilia Bartoli or Placido Domingo sell out very quickly, but those are the minority. They also have standing room, here is my guide. You can get tickets from the Vienna Ticket booth across from the Staatsoper near Kärtnerstrasse, online, or at the theater itself (located across from the Naschmarkt). No English titles here, brush up on the plot of Admeto before you go or check the back of your program for a short English synopsis. Their café is also excellent.
The Musikverein is the most famous of Vienna’s concert halls, you may have seen it on TV on New Year’s with the Philharmoniker sawing out waltzes. They host the Philharmoniker, the Ton-Künstler Orchester Niederösterreich, the Wiener Symphoniker, the ORF RSO Wien, and many visiting orchestras, plus solo recitals and chamber music. The Großer Saal is the big famous one, recitals happen in the smaller Brahms-Saal. Their standing room is kind of miserable, but very accessible, my guide is here.
TIckets for the Philharmoniker’s subscription concerts at the Musikverein are sold by the orchestra themselves rather than by the Musikverein’s box office. The rules on these are special for seats and standing, see the guide to the Musikverein for the details.
The other big concert hall is the Konzerthaus, located near the Stadtpark. Their guests are in aggregate not quite so famous as those of the Musikverein, but their programming tends to be more interesting. The Symphoniker and RSO Wien are regulars, and many visiting orchestras show up. Their recital hall is called the Mozart-Saal. Alone among major Viennese venues, they don’t have standing room, so plan ahead if you can. Students under 27 can get any available tickets right before the start for 15 Euros. Be aware the the last few rows of the Galerie in the Großer Saal have bad sight lines, which can make conductors and soloists disconcertingly invisible.
I can’t help you with the Vienna Boys’ Choir, having never seen them myself. Recently I heard a report that a concert featured them singing “We are the World,” so I have not yet rectified this. Sorry, I’m a snob.
Summer (July and August)
The Theater an der Wien is usually in business, but this year (2011) they are renovating and are not. There is usually a short opera season at the gorgeous Baroque theater in the Schloss Schönbrunn, but they sadly have lost their funding and had to cancel their season. Pickings, in other words, are slim. You can head out to Grafenegg for Rudolf Buchbinder’s growing festival (book the bus back to Vienna because you WILL miss the train) or take the legendary Baden Bahn train to Baden for operetta at the Bühne Baden (Baden Baden Baden Baden! there’s one near Vienna too) or go further south to Graz for Nikolaus Harnoncourt’s Styriarte. You can also watch various operas and concerts outside for free almost every night in July and August at the Rathaus Film Festival (City Hall), with lots of local cuisine. Or just get on the train and go to the Salzburg Festival, for God’s sake (note: not recommended for beginners).
And, most importantly, don’t forget to look up your local orchestra and opera company once you get home.